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Red Hat Open Source Model Open community-driven innovation fuels strategy designed to drive preference for Red Hat throughout the application/IT lifecycle 3
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JBoss Enterprise Middleware Design & Develop Integrated Runtime Platforms JBoss Developer Studio Eclipse IDE Portal Platform JBoss Portal Application Platform Content Aggregation, Presentation and Personalization Application Platform Integrated Tooling Manage SOA Platform JBoss Operations Network JBoss ESB Transformation, Routing, Registry, Repository Application Platform Runtime Platform JBoss Application Server Embedded Tomact, Clustering, Cache, Messaging, Transactions Fully Integrated Developer Environment Application Presentation, Services Hosting, and Data Persistence MetaMatrix Designer Service Integration & Orchestration, Business Process Automation, Rules Definition, & Event Management Administration, Management, and Monitoring MetaMatrix Data Services Platform MetaMatrix Enterprise Server Data Integration, Data Service Federation, Data Abstraction & Management Enterprise Platforms Integrated distribution with a single patch & update cycle Enterprise Frameworks Modular productivity tools that also work on other vendors application servers Component major component or set of integrated components
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Industry Leading Support 24x7, throughout the application lifecycle “We’ve found a high-quality, easily scalable server that can match our business growth, as well as superior professional service from the expert developers behind the technology.” – Michael McDonald, Director of Technology JBoss Developer Developer Production Production JBoss Professional Support Technical Professional Enterprise Standard Premium Engineers are Java EE experts Support Hours SLA Type of Access M-F 9-9 (North 24x7 M-F 9-9 (North 24x7 2 Business Days 4 Business Hours 4 Business Hours 1 Hour Web & Phone Web & Phone Web & Phone Web & Phone America) M-F 9-5 (Rest of World) America) M-F 9-5 (Rest of World) JBoss Core Development Team provide support services on a regular basis Developer Subscriptions cover all JBoss Enterprise Middleware, RHEL, and other Red Hat products.
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Red Hat Training and Certification Industry-leading performancebased certifications: Red Hat Certified Architect Red Hat Certified Engineer Red Hat Certified Secutiry Specialist More than 200,000 trained Systems administration, networking, security, application development, kernels, porting JBoss and EJB3 for Java Developers, Hibernate, JBoss for Administrators, Clustering, Portal, jBPM, JBoss Rules Global availability 45 cities in North America 90+ cities worldwide Open enrollment on-sites Annual training agreements
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Red Hat Global Support and Consulting 24x7 production support Support centers on four continents Staffed entirely by Red Hat Certified Engineers Services in eight languages Technical Account Management Developer support services Red Hat full-service Linux consulting Unix-to-Linux migration Full life-cycle consulting: assessment, planning and design, development and validation, deployment, and operations Areas of expertise include Linux migration/porting, integration, performance tuning, and security High-availability clustering – High-performance computing
